Paula Burns is a Partner with Anchor Insurance & Risk Management Agency and brings 42 years of insurance and risk management experience to her clients. She specializes in serving the unique insurance and risk management needs of churches, nonprofit organizations, and higher education institutions.

Paula holds the designations of Certified Insurance Counselor (CIC) and Certified Risk Manager (CRM). Her career began in property and casualty claims, providing a strong foundation for her client-focused approach today. That claims experience has shaped her commitment to being a strong advocate for clients when they need it most—particularly during a claim, crisis, or complex coverage situation.

In addition to her work with clients, Paula is a national faculty member of The National Alliance for Insurance Education & Research, where she teaches insurance professionals, risk managers, and nonprofit organizations across the country.

Paula has also served in a number of industry and community leadership roles, including:

  • Care Providers Insurance Advisory Board

  • Texas Mutual Social Services Board

  • Zenith Master Agent for Social Services

  • Texas Ministry Conference / Church CO+OP Board

Paula's approach combines decades of insurance experience with proactive risk management, coverage expertise, and hands-on claims advocacy. She is passionate about helping organizations protect their people, property, mission, and long-term financial stability.

When she is not teaching or working with clients, Paula enjoys spending time on her horse farm with her husband, Gary. She has two amazing grandchildren who are truly the joy of her life.