Paula Burns specializes in insuring larger churches and nonprofit organizations and has been in the insurance industry for over 30 years. She has earned the designations of Certified Insurance Counselor (CIC) and Certified Risk Manager (CRM). Her career began in property and casualty claims, laying a foundation for Paula to be an advocate for clients when they need her the most—during a claim or crisis.  She is the co-owner of Insurance One Agency—Woodlands Office.  Insurance One has sixteen offices across Texas and is based out of Dallas.

Paula is a faculty member of The National Alliance, and she teaches classes to other insurance professionals, risk managers, and nonprofit organizations regarding risk management. When she is not teaching, or at the agency, you can find her on her horse farm close to Whitney, TX, with her husband Gary. Something you may not know about Paula is that she rides reining horses and shows in the National Reining Horse Association (NRHA).

She and her husband Gary have two children, Brandon and Lindsey. She joined Insurance One Agency in 2010 because they have a heart to serve those who serve.