Mark began his career at Shelby Systems in 2003 as a support technician and was promoted to team leader in early 2005. In late 2006, he was the first employee assigned to the Arena team and spent the next four years focusing his energies on the launch of Arena and through his efforts, this product was firmly established in the marketplace. Mark was promoted to Director of Business Development in 2010 and now works closely with marketing, sales, programming, training, and client support to bring all of Shelby's product offerings to our customers. Mark regularly speaks on social media and designs, and maintains websites for numerous ministries and for-profit organizations. He is married to Suzanne, they have four children, and reside in Memphis, Tennessee.